PRIVACY POLICY

Effective Date: September 23, 2025
Last Updated: September 23, 2025

GigSwap ("we," "us," or "our") operates the GigSwap mobile application (the "Service") that connects DJs with other DJs and clubs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. INFORMATION WE COLLECT 

1.1 Personal Information You Provide 

• Account Information: First name, last name, email address, and encrypted password

• Profile Information: Bio, social media links (Instagram, SoundCloud, Spotify, Facebook), press kit documents (PDF), profile pictures, banner images

• Location Information: Country, state, and city for profile setup and matching purposes (used when the app is in foreground)

• Musical Preferences: Music genres you play or prefer

• Professional Information: DJ experience level, services offered, and availability preferences.

• Verification Documents: Government-issued identification documents and selfies (processed through Stripe Identity for account verification)

• Payment Information: Subscription payment data processed through Apple App Store and Google Play Store

• Communication Data: Messages sent through our chat system, including text content and timestamps

1.2 Information We Collect Automatically 

• Location Data: Real-time GPS coordinates to show nearby DJs and clubs when the app is in open (requires your explicit permission)

• Device Information: Device type and operating system

• Push Notification Tokens: Firebase Cloud Messaging (FCM) tokens for sending notifications

1.3 Information from Third Parties 

• Payment Processors: Transaction confirmation and subscription status from Apple and Google

• Identity Verification: Verification results from Stripe Identity services

2. HOW WE USE YOUR INFORMATION 

2.1 Core Service Functionality 

• Matching and Discovery: Use location data to show nearby DJs and club events within your specified radius

• Profile Display: Show your information to other users for networking and booking opportunities

• Communication: Enable chat messaging between DJs and clubs for collaboration

• Event Management: Allow clubs to post events and DJs to apply for gig opportunities

2.2 Account Management 

• User Authentication: Verify your identity and maintain secure account access

• Subscription Management: Process payments and manage subscription tiers and features

• Account Verification: Verify professional DJ and club accounts through Stripe Identity

• Content Hosting: Store and serve your uploaded profile pictures, press kits, and banner images

2.3 Enhanced Features (Based on Subscription) 

• Profile Views: Track and display who viewed your profile (premium feature)

• Advanced Filtering: Enhanced search and discovery options

• Unlimited Messaging: Remove restrictions on active conversations

• Priority Support: Provide enhanced customer service

2.4 Service Improvement 

• Notifications: Send relevant updates about matches, messages, and app features

• Customer Support: Respond to your inquiries and resolve technical issues

• Security: Detect and prevent fraud, abuse, and security threats

3. LOCATION DATA USAGE 

Why We Need Location: We require access to your device's location to show you nearby DJs and clubs, which is fundamental to our matching service.

Types of Location Access:

• Foreground Location: Used when the app is active to update your position and show nearby users

• Location Storage: Your current location coordinates are stored in our database and updated when you use the app to help DJs and clubs find you

Your Control: You can enable or disable location services through your device settings at any time. However, disabling location will significantly limit core app functionality.

4. HOW WE SHARE YOUR INFORMATION 

4.1 With Other Users 

• Public Profile Information: Name, bio, profile picture, music genres, location (city/country level), and social media links are visible to other users

• Private Information: Email addresses, exact GPS coordinates, and personal messages are never shared publicly

4.2 With Service Providers 

• Supabase: Database hosting and user authentication services

• Stripe: Identity verification services (available for limited subscription tiers)

• Firebase: Push notifications and analytics

• Apple/Google: In-app purchase processing and app store services

4.3 Legal Requirements 

We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

4.4 Business Transfers 

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

5. DATA SECURITY 

We implement industry-standard security measures to protect your information:

• Authentication: Secure user authentication through Supabase Auth

• Access Controls: Strict access controls limit who can view your data

• Regular Security Audits: We regularly review and update our security practices

• Data Minimization: We only collect and retain data necessary for service functionality

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. DATA RETENTION 

• Active Accounts: We retain your information while your account is active

• Inactive Accounts: Account data will be deleted immediately

• Legal Requirements: Some data may be retained longer if required by law (logs)

• Communication Records: Chat messages will be deleted immediately when an account is deleted

7. YOUR PRIVACY RIGHTS 

7.1 Account Management 

• Access: View your personal information through your account settings

• Update: Modify your profile information, preferences, and settings

• Delete: Permanently delete your account and associated data

7.2 Communication Preferences 

• Push Notifications: Enable or disable notifications through app settings

• Marketing Communications: Opt out of promotional messages (service-related messages may still be sent)

7.3 Location Services 

• Device Settings: Control location access through your device's privacy settings

• App Settings: Adjust location-based features within the app

7.4 Data Deletion 

Complete Account Deletion: When you delete your account:

• All personal information is permanently removed from our active databases

• Profile pictures, press kits, and other uploaded files are deleted from storage

• Chat messages and communication history are removed

• Location data and usage analytics are anonymized or deleted

• The deletion process is done immediately and can NOT be recovered

8. CHILDREN'S PRIVACY 

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will delete that information immediately.
DOB is used to verify that all DJ and Club accounts created are 18+

9. INTERNATIONAL DATA TRANSFERS 

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. CALIFORNIA PRIVACY RIGHTS (CCPA) 

California residents have specific rights regarding their personal information:

• Right to Know: Request disclosure of personal information collected, used, or shared

• Right to Delete: Request deletion of personal information

• Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)

• Right to Non-Discrimination: Not be discriminated against for exercising privacy rights

11. EUROPEAN UNION RIGHTS (GDPR) 

EU residents have additional rights under GDPR:

• Right to Access: Obtain confirmation of data processing and access to personal data

• Right to Rectification: Correct inaccurate or incomplete personal data

• Right to Erasure: Request deletion of personal data under certain circumstances

• Right to Restrict Processing: Limit how we process your personal data

• Right to Data Portability: Receive personal data in a structured, machine-readable format

• Right to Object: Object to processing based on legitimate interests

• Right to Withdraw Consent: Withdraw consent for data processing at any time

12. SUBSCRIPTION AND PAYMENT DATA 

• In-App Purchases: Processed through Apple App Store and Google Play Store according to their privacy policies

• Stripe Processing: Payment verification and subscription management handled by Stripe in compliance with PCI DSS standards

• Subscription Features: Different subscription tiers provide varying levels of access to features like profile views, unlimited messaging, and enhanced search capabilities

13. THIRD-PARTY INTEGRATIONS 

Our app integrates with third-party services that have their own privacy policies:

• Payment Processors: Apple and Google

• Cloud Services: Supabase, Firebase, and Railway

• Analytics Services: Usage analytics for app improvement

We encourage you to review the privacy policies of these third-party services.

14. CONTACT US 

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@gigswap.app
Address:
6111 COLE DR
TAMPA, FL 33634

For EU residents, you may also contact our Data Protection Officer at support@gigswap.app

15. CHANGES TO THIS PRIVACY POLICY 

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

• In-app notifications

• Email notifications to your registered email address

• Updates posted in the app store

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

16. LEGAL BASIS FOR PROCESSING (EU USERS) 

We process your personal data based on:

• Contract Performance: To provide the services you've requested

• Legitimate Interests: To improve our services and ensure security

• Consent: For optional features like location tracking and marketing communications

• Legal Obligation: To comply with applicable laws and regulations

By using GigSwap, you acknowledge that you have read, understood, and agree to this Privacy Policy.