TERMS AND CONDITIONS
Effective Date: September 23, 2025
Last Updated: September 23, 2025
These Terms and Conditions ("Terms") govern your use of the GigSwap mobile application ("App," "Service," or "Platform") operated by GigSwap ("we," "us," or "our"). By downloading, accessing, or using our App, you agree to be bound by these Terms.
1. ACCEPTANCE OF TERMS
By creating an account or using GigSwap, you acknowledge that:
You have read, understood, and agree to these Terms
You are at least 18 years of age
You have the legal capacity to enter into this agreement
You will comply with all applicable laws and regulations
If you do not agree to these Terms, you must not use our Service.
2. DESCRIPTION OF SERVICE
2.1 Platform Purpose
GigSwap is a networking platform designed to connect:
DJs with other DJs for collaboration, mentorship, and professional networking
DJs with clubs for booking and event opportunities
Clubs with DJs for event staffing and entertainment services
2.2 Core Features
Our platform provides:
Profile Creation: Create detailed professional profiles with photos, bios, press kits, and social media links
Location-Based Discovery: Find nearby DJs and clubs using GPS location services
Matching System: Swipe-based system for sending connection requests between users
Real-Time Messaging: Chat functionality for direct communication between connected users
Event Management: Clubs can post events and DJs can apply for opportunities
Review System: Rate and review other users after collaborations or bookings
Verification Services: Optional identity verification through Stripe Identity
Subscription Tiers: Various subscription levels with enhanced features
2.3 Platform Disclaimer
IMPORTANT: GigSwap is a networking and connection platform only. We:
Do NOT guarantee, endorse, or participate in any agreements made between users
Do NOT verify the accuracy of user-provided information beyond optional identity verification
Are NOT responsible for the quality, safety, or legality of services provided by users
Do NOT handle booking payments, contracts, or dispute resolution between users
ALL arrangements, negotiations, and agreements are strictly between the parties involved
3. USER ACCOUNTS AND ELIGIBILITY
3.1 Account Creation
To use our Service, you must:
Be at least 18 years of age
Provide accurate and complete information during registration
Maintain the security of your account credentials
Choose either a DJ or Club account type (cannot have both simultaneously)
3.2 Account Types
DJ Accounts:
Individual professional DJs
Music producers and artists
DJ collectives and partnerships
Required information: Name, location, music genres, bio
Club Accounts:
Nightclubs and entertainment venues
Event promoters and booking agencies
Music festivals and event organizers
Required information: Venue name, location, contact information
3.3 Account Verification
Optional Verification: DJs may undergo identity verification through Stripe Identity to get a verified badge
Verification Process: Requires government-issued ID and selfie verification
Verified Badge: Successfully verified accounts receive a verified badge
Benefits: Verified accounts may receive enhanced visibility and access to premium features
3.4 Account Responsibilities
You are responsible for:
All activity that occurs under your account
Maintaining the confidentiality of your login credentials
Notifying us immediately of any unauthorized use
Ensuring all information provided is accurate and up-to-date
4. SUBSCRIPTION PLANS AND PAYMENTS
4.1 Subscription Tiers
For DJs:
Free Plan: Limited swipes per day (1), limited active conversations (1), basic features
Pro Plan Tier 1: Unlimited swipes, access to clubs, increased conversations (2)
Pro Plan Tier 2: All Tier 1 features plus profile view visibility, more conversations (5)
Pro Plan Tier 3: All previous features plus verified badge access, more conversations (10)
Ultimate Plan: All features unlocked, unlimited conversations, priority support
For Clubs:
Club Plan: Full access to platform features for venue accounts
4.2 Payment Processing
In-App Purchases: Processed through Apple App Store or Google Play Store
Billing: Handled according to your chosen app store's billing policies
Currency: Prices displayed in your local currency as determined by your app store
4.3 Subscription Terms
Auto-Renewal: Subscriptions automatically renew unless cancelled
Cancellation: Cancel through your app store account settings
Refunds: Refund policies are governed by Apple App Store or Google Play Store terms
Price Changes: We may change subscription prices with 30 days' notice
Feature Changes: Subscription features may be modified or discontinued with notice
4.4 Free Trial and Promotional Offers
Trial Periods: May be offered for premium subscriptions
Promotional Pricing: Special offers may be available for limited times
Eligibility: Trial and promotional offers may have eligibility restrictions
Auto-Conversion: Trials automatically convert to paid subscriptions unless cancelled
5. USER CONTENT AND CONDUCT
5.1 User-Generated Content
You may upload and share:
Profile Information: Photos, bios, professional information
Press Kits: PDF documents showcasing your work (DJs only)
Messages: Text communications with other users
Reviews: Ratings and comments about other users
Event Information: Details about events and opportunities (Clubs only)
5.2 Content Ownership and Rights
Your Content: You retain ownership of content you upload
License to Us: You grant us a worldwide, non-exclusive license to use, display, and distribute your content within the platform
Responsibility: You are solely responsible for all content you post
Copyright: You must own or have rights to all content you upload
5.3 Content Standards
All content must:
Be accurate and truthful
Not infringe on intellectual property rights
Not contain illegal, harmful, or offensive material
Be relevant to professional DJ/club networking
Comply with applicable laws and regulations
5.4 Prohibited Content
You may not post content that:
Contains nudity, sexual content, or adult material
Promotes violence, hate speech, or discrimination
Includes spam, advertising for other services, or promotional material
Contains malware, viruses, or harmful code
Violates privacy rights of others
Includes false or misleading information
Promotes illegal activities or substances
5.5 User Conduct Rules
You agree to:
Respect Others: Treat all users with professionalism and courtesy
Honest Communication: Provide accurate information about your skills and availability
Professional Networking: Use the platform for legitimate business purposes only
Privacy Respect: Not share private conversations or personal information of other users
Compliance: Follow all platform rules and applicable laws
5.6 Prohibited Activities
You may not:
Harassment: Engage in harassment, bullying, or intimidation
Spam: Send unsolicited messages or promotional content
Impersonation: Pretend to be another person or entity
Data Collection: Scrape or collect user data from the platform
Multiple Accounts: Create multiple accounts to circumvent platform rules
Commercial Misuse: Use the platform for unauthorized commercial activities
System Interference: Attempt to hack, reverse engineer, or disrupt the service
6. LOCATION SERVICES AND PRIVACY
6.1 Location Data Usage
Core Functionality: Location services are essential for matching nearby users
Permissions Required: You must grant location access for full platform functionality
Data Collection: We collect and store your GPS coordinates
Visibility: Your city and country are visible to other users; exact coordinates are not shared
Background Access: We may request background location access for enhanced features
6.2 Location Data Management
Accuracy: We rely on your device's location services for accuracy
Updates: Location is updated when you use the app
Control: You can disable location services, but this will limit platform functionality
Retention: Location data is retained as described in our Privacy Policy
7. MESSAGING AND COMMUNICATION
7.1 Chat System
Direct Messaging: Send text messages to connected users
Message Limits: Free users have limited active conversations
Message Storage: All messages are stored on our servers
No Encryption: Messages are not end-to-end encrypted
Monitoring: We may monitor messages for policy violations
7.2 Communication Guidelines
Professional Use: Keep conversations relevant to DJ/club networking
Respectful Tone: Maintain professional and courteous communication
No Harassment: Harassment or inappropriate behavior will result in account suspension
Privacy: Do not share personal contact information in initial messages
Reporting: Report inappropriate messages or behavior immediately
7.3 Message Retention
Storage Duration: Messages are stored indefinitely while accounts remain active
Deletion: Messages are deleted when accounts are terminated
Backup: Messages may be backed up for service reliability
8. REVIEWS AND RATINGS
8.1 Review System
Purpose: Rate and review users after collaborations or interactions
Eligibility: Reviews can only be left after significant interaction (minimum message threshold)
Authenticity: Reviews must be based on actual experiences
Guidelines: Reviews should be honest, constructive, and professional
8.2 Review Standards
Reviews must:
Be based on actual professional interactions
Focus on professional conduct and service quality
Be honest and factual
Avoid personal attacks or inappropriate content
Comply with our community guidelines
8.3 Review Moderation
Monitoring: We monitor reviews for policy violations
Removal: We may remove reviews that violate our standards
Disputes: Review disputes will be investigated on a case-by-case basis
No Guarantee: We do not guarantee the accuracy of user reviews
9. FILE UPLOADS AND STORAGE
9.1 Supported File Types
Profile Pictures: PNG, JPEG, WebP formats (max 5MB)
Press Kits: PDF documents (max 10MB)
Banner Images: PNG, JPEG, WebP formats (max 5MB)
9.2 File Storage Terms
Storage Provider: Files are stored using Supabase storage services
Access: Files are accessible through secure, signed URLs
Retention: Files are retained while your account is active
Deletion: Files are deleted when you remove them or terminate your account
9.3 File Content Rules
Uploaded files must:
Be relevant to your professional profile
Not contain copyrighted material without permission
Not include inappropriate or offensive content
Be authentic representations of your work
Comply with file size and format restrictions
10. INTELLECTUAL PROPERTY
10.1 Our Intellectual Property
Platform Ownership: We own all rights to the GigSwap platform, including software, design, and trademarks
License to Use: We grant you a limited, non-exclusive license to use our platform
Restrictions: You may not copy, modify, or distribute our platform technology
Trademarks: "GigSwap" and related marks are our intellectual property
10.2 User Content Rights
Ownership: You retain ownership of content you create and upload
Platform License: You grant us rights to display and distribute your content within the platform
Third-Party Rights: You must respect intellectual property rights of others
Copyright Claims: We respond to valid copyright infringement claims
10.3 Copyright Infringement
DMCA Compliance: We comply with the Digital Millennium Copyright Act
Reporting: Report copyright infringement to our designated agent
Removal: We will remove infringing content upon valid notice
Repeat Offenders: Accounts with repeated infringement may be terminated
11. PLATFORM AVAILABILITY AND MODIFICATIONS
11.1 Service Availability
Best Effort: We strive to maintain platform availability 24/7
No Guarantee: We do not guarantee uninterrupted service
Maintenance: Scheduled maintenance may temporarily interrupt service
Outages: Service interruptions may occur due to technical issues
11.2 Platform Modifications
Updates: We may update the platform to add features or fix issues
Feature Changes: Features may be modified, discontinued, or added
Notice: We will provide reasonable notice for significant changes
Compatibility: Updates may require app store updates on your device
11.3 Third-Party Dependencies
Our service relies on:
Supabase: Database and authentication services
Stripe: Payment processing and identity verification
Firebase: Push notifications and analytics
App Stores: Apple App Store and Google Play Store distribution
12. PRIVACY AND DATA PROTECTION
12.1 Privacy Policy
Incorporation: Our Privacy Policy is incorporated into these Terms
Data Practices: Details about data collection and use are in our Privacy Policy
User Rights: Your privacy rights are described in our Privacy Policy
Updates: Privacy Policy updates will be communicated to users
12.2 Data Security
Security Measures: We implement reasonable security measures to protect user data
No Guarantee: We cannot guarantee absolute security of user data
Breach Notification: We will notify users of significant data breaches as required by law
User Responsibility: Users are responsible for protecting their account credentials
13. ACCOUNT TERMINATION
13.1 Termination by User
Account Deletion: Users may delete their accounts at any time
Process: Account deletion can be initiated through app settings
Data Deletion: User data will be deleted as described in our Privacy Policy
13.2 Termination by GigSwap
We may terminate accounts for:
Terms Violations: Violation of these Terms or community guidelines
Illegal Activity: Engaging in illegal activities on the platform
Abuse: Harassment, spam, or abuse of other users
Fraud: Fraudulent activity or misrepresentation
Inactivity: Extended periods of account inactivity
13.3 Effects of Termination
Upon termination:
Access Revoked: All access to the platform is immediately revoked
Data Deletion: User data is deleted according to our retention policy
Subscription Cancellation: Active subscriptions are cancelled (refunds subject to app store policies)
Content Removal: All user-generated content is removed from the platform
14. DISCLAIMERS AND LIMITATIONS
14.1 Platform Disclaimers
"As Is" Service: The platform is provided "as is" without warranties
No Guarantees: We do not guarantee matches, bookings, or successful collaborations
User Verification: We do not verify all user information (except optional identity verification)
Third-Party Actions: We are not responsible for actions of other users
Service Interruptions: We are not liable for service outages or technical issues
14.2 User Interaction Disclaimer
Independent Relationships: All user interactions are independent of GigSwap
No Mediation: We do not mediate disputes between users
Safety: Users are responsible for their own safety when meeting in person
Contracts: We are not party to agreements made between users
Payment Disputes: We do not handle payment disputes between users
14.3 Limitation of Liability
To the maximum extent permitted by law:
No Liability: We are not liable for indirect, incidental, or consequential damages
Damage Cap: Our total liability is limited to the amount paid for subscriptions in the past 12 months
User Responsibility: Users assume responsibility for their use of the platform
Third-Party Claims: We are not liable for claims arising from user interactions
15. INDEMNIFICATION
You agree to indemnify and hold harmless GigSwap, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
Your use of the platform
Your violation of these Terms
Your violation of applicable laws
Your interactions with other users
Content you post or share
Infringement of intellectual property rights
16. DISPUTE RESOLUTION
16.1 Governing Law
These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.
16.2 Arbitration Agreement
Binding Arbitration: Disputes will be resolved through binding arbitration
Arbitration Rules: Arbitration will be conducted under [Arbitration Organization] rules
Individual Claims: Arbitration will be conducted on an individual basis only
Class Action Waiver: You waive the right to participate in class action lawsuits
Location: Arbitration will take place in [Your City, State]
16.3 Exceptions to Arbitration
The following disputes are not subject to arbitration:
Small claims court matters (under jurisdictional limits)
Intellectual property disputes
Injunctive relief requests
Government enforcement actions
17. GENERAL PROVISIONS
17.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and GigSwap.
17.2 Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force.
17.3 No Waiver
Our failure to enforce any provision does not constitute a waiver of that provision.
17.4 Assignment
You may not assign your rights under these Terms. We may assign our rights without restriction.
17.5 Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control.
17.6 Updates to Terms
Modifications: We may update these Terms periodically
Notice: We will provide at least 30 days' notice of material changes
Acceptance: Continued use after changes constitutes acceptance
Rejection: If you do not agree to changes, you must stop using the service
18. CONTACT INFORMATION
For questions about these Terms and Conditions, please contact us at:
Email: support@gigswap.app
Website: https://www.gigswap.app
By using GigSwap, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.